• Sales Counselor

    Job Locations US-IL-Elmhurst
    Job ID
    2018-3773
    Category
    Sales/Marketing
    Address
    400 West Butterfield Road
    Work Type
    Full Time
    Work Schedule
    Days
  • Overview

    Here at Lexington Square, we are looking for our new best friend!

     

    We see our residents and coworkers as best friends and family! We’re looking for people who are ready to have fun and get feisty while they work! People who will help make a resident’s day by being spontaneous and adventurous!

     

    At Lexington Square we value compassion, hard work and positive energy! Can you see yourself as a part of the Lexington Square family? We’d love to meet you!

     

    The responsibility of the Sales Counselor is to represent Lexington Square Retirement Community in a professional and helpful manner. Process and facilitate the occupancy of new residents to the community.

    Responsibilities

    • Handle phone inquiries, walk-ins, mail brochures or other requested information.
    • Maintain lead sheets and new client information.
    • Make follow up phone calls. Send notes and letters to stay in touch with prospective residents.
    • Organize approach for each follow up.
    • Maintain marketing database with complete client information.
    • Make entries in marketing appointment book, keep current and accurate. Client Procedures:
    • Obtain the appropriate and necessary information regarding prospective residents
    • Conduct tours of Lexington Square, presenting the facility, staff, resident services in a positive manner to the prospective resident and family members.
    • Explain community policies and expectations to prospective residents, including services, Life Care Program activities and lifestyle.
    • Explain the approval procedure and all forms necessary to the application.
    • Complete resident folder and paperwork check sheet.
    • Accept the initial deposit and process receipts.
    • Schedule evaluation for resident.
    • Prepare information for promissory note if needed, obtain copy of contract, and select move in date.
    • Handle inquiry phone calls and walk ins.
    • Maintain lead sheets and new client information in database.
    • Make follow up phone calls, send notes and letters.
    • Schedule tours.
    • Complete resident folder and paperwork check sheet.
    • Schedule required Evaluation with prospective resident and Merit in conjunction with Administrator.
    • Submit all necessary paperwork to Merit, Doctor and Executive Director/Associate Executive Director for review and approval.

    Qualifications

    • Related senior housing market sale experience 
    • Flexible hours to include evening and weekendsn
    • Strong time management and problem solving skills
    • Clear background check
    • Strong technological skills including knowledge of computers, faxes, phones, etc.
    • Ability to maintain professional behavior at all times.

    Benefits

    • Medical, dental and vision insurance
    • 401K
    • Paid time off
    • Paid holidays 

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