• Clinical Staff Development Manager

    Job Locations US-IL-Lombard
    Job ID
    2018-3813
    Category
    Administrative/Clerical
    Address
    1300 S. Main Street
    Work Type
    Full Time
    Work Schedule
    Days
  • Overview

    Teamwork is what we’re all about at Lexington Health Care, working together to achieve positive patient outcomes. We realize that when you collaborate, great things are possible; for your patients, and for your career. Lexington proudly employs more than 2,500 employees allowing us to provide an immeasurable value to the communities we serve. So much of who we are comes from being an organization dedicated to the highest attainable quality of care available today. In an industry filled with rapid change and growth, our commitment to family values will never change. As a family owned organization, we have always maintained a unique perspective. Our reputation as a leading health care employer is unmatched. Come see for yourself why it’s so fulfilling to be a part of Lexington!

    Responsibilities

    • The Clinical Staff Development Manager must have significant scientific knowledge, technical expertise, skill and competency as a professional nurse and educator.
    • The successful candidate will serve as the primary nurse educator for hospice, home health, and private duty staff.
    • Coordinates the clinical education of staff nurses including orientation, clinical competencies, and frequent continuing education programs.
    • Participates in quality assurance and improvement activities in support of program objectives.
    • Responsible for managing multiple ongoing and project-based audit, quality improvement, and organizational compliance activities related to the educational needs of the organization from the planning phase through execution and evaluation.
    • This position requires an individual with the ability to pay close attention to detail and to manage several ongoing projects and deadlines.
    • The candidate will be able to interface directly with staff members of culturally and professionally diverse backgrounds.
    • Assists the Manager of Quality Assurance and Clinical Leaders with ongoing federal and Joint Commission compliance involving staff education
    • Clinical Education:
    • Designs, implements, and evaluates educational programs for Home Care Division. Considers the needs of different individuals and groups when designing educational offerings.
    • Tracks staff compliance with educational requirements.
    • Works with interdisciplinary and cross-functional teams to brainstorm and problem solve staff educational needs.
    • Assists individuals and groups in defining problems, identification of internal and external educational resources, and selecting educational options.
    • Provides feedback to the learners and organization’s leaders related to the effectiveness of the learning activity.
    • Manages overall program activities, including human and financial resources.
    • Ensures that educational activities are congruent with the organization’s mission, vision, and goals.
    • Works with the QA Manager to create educational material based upon the results of clinical documentation reviews to ensure clinical, regulatory, and reimbursement standards are met.
    • Ensures compliance with agency clinical record audits.
    • Keeps Leadership informed of changes in regulatory standards that impact documentation, quality, and coverage issues.
    • Coordinates, collects, aggregates, and analyzes data needed to develop and drive educational initiatives.
    • Monitors implementation of action plans to ensure ongoing educational improvement.
    • Develops and maintains documentation of all education activities, including, but not limited to attendance, information provided, evaluation, and outcomes.
    • Assists other team members as necessary.
    • All other duties as assigned.
    • Leadership:
    • Follows and promotes compliance with organizational policies and procedures.
    • Appropriately prioritizes tasks and assists staff in the prioritization of tasks.
    • Manages personal work time efficiently.
    • Role models good attendance, punctuality, organizational skills, and time management skills.
    • Personal and Professional Growth and Development:
    • Executes annual plan for maintenance of professional growth and development.
    • Attends all required in-services and staff meetings.
    • Communication/Customer Service:
    • Commits to one hundred percent patient and customer satisfaction by always exhibiting a courteous, helpful, and respectful manner during interactions with others, including patients, families, visitors, physicians, students, and co-workers.
    • Maintains a clear, professional style of oral and written communication.
    • Approaches customer calls and inquiries in a manner that represents �ownership� of the call or problem by working through it to resolution.
    • Demonstrates strict adherence to HIPAA compliance regulations and HIPAA-related policies.
    • Maintains confidentiality of all patient-identifiable medical information.
    • Commits to one hundred percent patient and customer satisfaction by always exhibiting a courteous, helpful, and respectful manner during interactions with others, including patients, families, visitors, physicians, students, and co-workers.
    • Maintains a clear, professional style of oral and written communication.
    • Approaches customer calls and inquiries in a manner that represents �ownership� of the call or problem by working through it to resolution.
    • Demonstrates strict adherence to HIPAA compliance regulations and HIPAA-related policies.
    • Maintains confidentiality of all patient-identifiable medical information.

    Qualifications

    • Bachelors of Science in Nursing (BSN) from an accredited School of Nursing program required.
    • Illinois Registered Nurse License required.
    • Specialty certification in education, home health, hospice, or private duty preferred.
    • CPR Instructor certification strongly preferred
    • Minimum of 3-5 years of progressive nursing experience preferred
    • Formal teaching experience preferred.
    • Ability to quickly learn federal and state health care regulations.
    • Ability to collect, organize, and analyze data as well as produce reports, graphs, and spreadsheets using software such as Microsoft Excel and PowerPoint.
    • Health IT experience is highly valued.
    • Must be able to quickly learn new software and hardware and successfully integrate them into nursing practice.
    • Demonstrated problem-solving and analytical capabilities. Ability to analyze complex issues and effectively deploy solutions.
    • Physical Requirements:
    • Requires frequent lifting, pushing, pulling, or carrying items weighing up to 50 pounds unassisted, including assisting and even transferring patients when required.
    • Requires frequent bending, reaching, standing, walking, squatting, sitting, kneeling, and repetitive hand movements including adequate manual dexterity.
    • Employees are required to talk and hear both in person and by telephone and must be able to communicate via e-mail or writing.
    • Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
    • Ability to multi-task and deal effectively in stressful situations.

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